Friday, July 31, 2026
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Humane Charge Case Accessory for Ai Pin Recall

Lithium Battery Fire Hazard.

CPSC recall #25026 · announced Oct 31, 2024 · verified Jul 31, 2026

Hazard
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Units
About 10,500
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire HazardHumane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard

How to identify the recalled product

ProductHumane Charge Case Accessory for Ai Pin
Units recalledAbout 10,500

The recall

This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.

Reported incidents

The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard”. Read the official CPSC notice