AmesburyTruth Ashland Casement Window Hinge Tracks Recall
Impact Injury Hazard.
CPSC recall #25212 · announced Apr 3, 2025 · verified Jul 31, 2026
How to identify the recalled product
| Product | Ashland 10-inch and 14-inch two-bar casement window hinge tracks |
| Manufacturer / importer | Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas |
| Units recalled | About 200,000 |
The recall
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
Reported incidents
The firm has received two reported incidents involving a window sliding arm becoming disengaged from the hinge tracks. No injuries have been reported.
What consumers should do now
Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.
AmesburyTruth toll-free at 844-329-9697 from 8 a.m. to 5 p.m. CT Monday through Friday, by email at [email protected], or online at www.amesburytruth.com/recall or www.amesburytruth.com and click on "Recalls" located on the tool bar at the top of the home webpage for more information.
Source: U.S. Consumer Product Safety Commission. Official notice title: “AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard”. Read the official CPSC notice