SUNS International Residential Elevator Interlock Switches Recall

Fall and Crushing Hazard.

CPSC recall #26531 · announced Jun 4, 2026 · verified Jul 30, 2026

Hazard

The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.

Remedy

Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Units

About 7,000

SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury

How to identify the recalled product

Product	SUNS SS6291 Solenoid Interlock Switches
Units recalled	About 7,000

The recall

This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.

Reported incidents

SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) [email protected] 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators [email protected] 813-477-0358 The Home Elevator Co. [email protected] 866-632-0342 EDCO Elevator [email protected] 251-990-7464 Inclinator Company of America [email protected] 800-343-9007 https://inclinator.com/ American Access [email protected] 800-409-3349 https://aaccessis.com/ American Elevator Company LLC [email protected] 423-267-5438 Rise Above Elevator [email protected] 772-240-5777 https://riseaboveelevator.com/

Source: U.S. Consumer Product Safety Commission. Official notice title: “SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury”. Read the official CPSC notice