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Southern Telecom Expands Recall of Lomi Waxing Kits

Serious Injury or Death from Fire and Burn Hazards.

CPSC recall #26576 · announced Jun 25, 2026 · verified Jul 30, 2026

Hazard
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
Remedy
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
Units
About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported IncidentsSouthern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported IncidentsSouthern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents

How to identify the recalled product

ProductLomi Roll-On Waxing Kits
Units recalledAbout 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)

The recall

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.

Reported incidents

Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.

What consumers should do now

Stop using the recalled product immediately. Contact the company for the announced remedy. Do not resell or donate recalled products — it is illegal under federal law.

Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.

Source: U.S. Consumer Product Safety Commission. Official notice title: “Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents”. Read the official CPSC notice