2002 Chrysler PT Cruiser, 2002 Jeep Grand Cherokee Recall: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR…

NHTSA campaign 01V288000 · Electrical System · filed Sep 10, 2001 · verified Jul 30, 2026

Units reported

43K

Manufacturer

DAIMLERCHRYSLER CORPORATION

Risk

Crash / injury

Owner letters

Mailing began Oct 8, 2001

The defect

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

The risk

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Affected vehicles

Make	Model	Model years
Chrysler	PT Cruiser	2002
Jeep	Grand Cherokee	2002

Related recalls

More Chrysler PT Cruiser recalls

Other campaigns involving Chrysler vehicles

All Chrysler PT Cruiser recalls → · All Chrysler recalls →

Source: NHTSA recall database, campaign 01V288000 (manufacturer number 994). Data last verified Jul 30, 2026.