1997–2002 Gillig Low Floor Recall: ON CERTAIN LOW FLOOR 29, 35, AND 40 FOOT BUSES, THE STEERING GEAR INPUT…
NHTSA campaign 02V189000 · Steering · filed Jul 25, 2002 · verified Jul 30, 2026
The defect
ON CERTAIN LOW FLOOR 29, 35, AND 40 FOOT BUSES, THE STEERING GEAR INPUT SHAFT BOLT INSTALLED WAS A 3/8" DIAMETER COARSE THREAD GRADE 8 FASTENER INSTEAD OF THE REQUIRED 7/16" DIAMETER FINE THREAD GRADE 8 FASTENER.
The risk
IN THE EVENT OF A CRASH OR SOME OTHER EXTRAORDINARY SHOCK LOAD ON THE STEERING, A LOSS OF STEERING COULD OCCUR.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE SUSPECT FASTENER WITH THE CORRECT FASTENER. OWNER NOTIFICATION BEGAN AUGUST 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-510-785-1500.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Gillig Low Floor recalls
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- 2025 Gillig Low Floor — Rear axle upper torque rod fasteners may have been…
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Other campaigns involving Gillig vehicles
Source: NHTSA recall database, campaign 02V189000. Data last verified Jul 30, 2026.