2003 Glaval Concorde, 2003 Glaval Titan, 2003 Glaval Universal Recall: ON CERTAIN TRANSIT BUSES, THE ENTRANCE DOOR PIVOT PIN ASSEMBLY CAN FAIL…
NHTSA campaign 03V439000 · Structure · filed Nov 4, 2003 · verified Jul 30, 2026
The defect
ON CERTAIN TRANSIT BUSES, THE ENTRANCE DOOR PIVOT PIN ASSEMBLY CAN FAIL ALLOWING THE DOOR TO COME LOOSE.
The risk
THIS COULD RESULT IN DOORS FALLING OFF THE BUS, CAUSING POSSIBLE INJURY TO PEDESTRIANS CLOSE TO THE BUS, DAMAGE TO ADJACENT VEHICLES, OR RESULT IN A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
OWNERS WILL BE PROVIDED WITH REPLACEMENT PIVOT PINS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT GLOBAL AT 1-800-445-2824.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S AUTO SAFETY OUTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Glaval Concorde recalls
- 2008–2012 Glaval Bus Apollo and 9 other models — Armored cable may be positioned such that it does not clear…
- 2009–2010 Glaval Bus Apollo and 8 other models — Voltage spikes may damage electrical components and…
- 2008–2012 Glaval Bus Apollo and 9 other models — Buses are equipped with a Ricon manufactured wheelchair…
- 2008–2009 Glaval Bus Apollo and 5 other models — Interior Lighting
- 2005 Glaval Concorde — Service Brakes, Hydraulic
Other campaigns involving Glaval vehicles
- 2017–2018 Glaval Bus Apollo and 8 other models — Seats were mounted with washers that may crack and…
- 2017–2018 Forest River Crossfit and 5 other models — These vehicles were built on Ford Transit chassis
- 2006–2014 Glaval Primetime and 4 other models — Platform side plate of the affected wheelchair lifts may…
Source: NHTSA recall database, campaign 03V439000. Data last verified Jul 30, 2026.