2003–2004 Western Star 4900EX, 2003–2004 Western Star 4900FA, 2003–2004 Western Star 4900SA Recall: ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK…
NHTSA campaign 04V120000 · Steering · filed Mar 8, 2004 · verified Jul 30, 2026
The defect
ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.
The risk
THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER RECALL NO. FL422.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Western Star | 4900EX | 2003, 2004 |
| Western Star | 4900FA | 2003, 2004 |
| Western Star | 4900SA | 2003, 2004 |
Related recalls
More Western Star 4900EX recalls
Other campaigns involving Western Star vehicles
- 2021–2027 Western Star 47X and 1 other model — A stud connecting the battery to the starter at the frame…
- 2020–2026 Freightliner 108SD and 7 other models — Axle clamp fasteners may be loose, which can result in a…
- 2025–2026 FCCC MT45G and 11 other models — Tie rod castle nut and cotter pin may not be installed…
All Western Star 4900EX recalls → · All Western Star recalls →
Source: NHTSA recall database, campaign 04V120000 (manufacturer number FL422). Data last verified Jul 30, 2026.