2010 Mack Cxu, 2011 Mack Pinnacle (cxu) Recall: Electrical System
NHTSA campaign 10V536000 · Electrical System · filed Oct 27, 2010 · verified Jul 30, 2026
The defect
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
The risk
IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
MACK SAFETY RECALL NO. SC0346.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Mack Cxu recalls
- 2016 Mack Cxu and 2 other models — Affected actuators may have an incomplete attachment of the…
- 2010–2014 Mack Chu and 10 other models — Hazard warning lights may fail
- 2010 Mack Cxu and 1 other model — White conspicuity reflectors on the rear of the cab could…
- 2007–2015 Mack Chu and 6 other models — Mack Trucks, Inc
- 2007–2010 Mack Chu and 1 other model — A short in the fog light circuit may cause the low beam…
Other campaigns involving Mack vehicles
Source: NHTSA recall database, campaign 10V536000 (manufacturer number SC0346). Data last verified Jul 30, 2026.