2011 MCI E4500, 2011 MCI J4500, 2011 MCI J4500C Recall: Visibility
NHTSA campaign 11V150000 · Visibility · filed Mar 1, 2011 · verified Jul 30, 2026
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500, E4500, AND J4500C MOTOR COACHES MANUFACTURED FROM MAY 1, 2010 THROUGH JANUARY 31, 2011, AND EQUIPPED WITH DOGA WINDSHIELD WIPERS. CERTAIN WIRES MAY HAVE BEEN INCORRECTLY INSTALLED BY MCI AT THE FACTORY WHICH COULD RESULT IN THE WINDSHIELD WIPERS FAILING TO OPERATE.
The risk
THE DRIVER'S FIELD OF VIEW MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
MCI SAFETY RECALL NO. 356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More MCI E4500 recalls
- 1988–2001 MCI 102D3 and 11 other models — Please refer to MCI's recall report for specific model year…
- 2005–2009 MCI E4500 and 1 other model — When the lift's outer barrier is fully deployed, it may not…
- 1997–2013 MCI 102EL3 and 2 other models — Axle's alignment and low hydraulic pressure in the steering…
- 2007–2010 MCI E4500 and 1 other model — Affected seats were manufactured in a way that the tether…
- 2009–2014 MCI E4500 and 1 other model — Seat track for the second row passenger seats may be…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 11V150000 (manufacturer number 356). Data last verified Jul 30, 2026.