2011 Sprinter 2500 Recall: Seats
NHTSA campaign 11V324000 · Seats · filed Jun 13, 2011 · verified Jul 30, 2026
The defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 2500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. CERTAIN SEAT BENCHES HAVE BEEN MOUNTED WITH A LATCH BRACKET FOR CHILD RESTRAINTS THAT WAS NOT WELDED PROPERLY.
The risk
IN THE EVENT OF A CRASH, THE SEAT BENCHES IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A CHILD RESTRAINT MAY NOT STAY PROPERLY SECURED, INCREASING THE RISK OF INJURY.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DEALERS WILL INSPECT THE SEAT BENCH AND REPLACE THE BENCH AS NEEDED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Sprinter 2500 recalls
- 2007 Chevrolet 1500 and 7 other models — Equipment Adaptive/mobility
- 2004–2008 Sprinter 2500 and 1 other model — Equipment Adaptive/mobility
- 2003–2006 Sprinter 2500 — Equipment
- 2005–2006 Sprinter 2500 and 1 other model — Equipment Adaptive/mobility
- 2005–2006 Sprinter 2500 and 1 other model — CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR…
Other campaigns involving Sprinter vehicles
Source: NHTSA recall database, campaign 11V324000. Data last verified Jul 30, 2026.