2011–2012 Arboc Freedom, 2011–2012 Arboc Spirit of Mobility Recall: Structure
NHTSA campaign 12V248000 · Structure · filed May 31, 2012 · verified Jul 30, 2026
The defect
ARBOC SPECIALTY VEHICLES, LLC (ARBOC) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 SPIRIT OF MOBILITY AND FREEDOM TRANSIT BUSES MANUFACTURED FROM APRIL 1, 2011, THROUGH MARCH 25, 2012, EQUIPPED WITH PROLO ROOF ESCAPE HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
The risk
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
ARBOC WILL NOTIFY OWNERS. SPECIALTY MANUFACTURING, INC. WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2012. OWNERS MAY CONTACT ARBOC AT 1-574-825-1720 OR SMI AT 1-800-951-7867.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
Other campaigns involving Arboc vehicles
- 2017–2026 Arboc Spirit of Independence — Wrong size washers may have been installed on the rear…
- 2025 Arboc Specialty Vehicles Spirit of Equess and 3 other models — Retractors may not lock, preventing the wheelchair from…
- 2023–2024 Arboc Spirit of Freedom — Recliner mechanism may not engage when the seat back is…
Source: NHTSA recall database, campaign 12V248000. Data last verified Jul 30, 2026.