2011–2012 Starcraft Starlite Recall: Structure
NHTSA campaign 12V268000 · Structure · filed Jun 8, 2012 · verified Jul 30, 2026
The defect
STARCRAFT BUS IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 STARLITE SHUTTLE BUSES MANUFACTURED FROM APRIL 1, 2011, THROUGH MARCH 25, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
The risk
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
STARCRAFT BUS WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING JUNE 2012. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-347-7440 OR SMI AT 1-800-951-7867.
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Starcraft Starlite recalls
- 2016–2018 Starcraft Bus Allstar and 4 other models — When the back seat cushion is rotated from the stowed…
- 2017–2018 Forest River Crossfit and 5 other models — These vehicles were built on Ford Transit chassis
- 2002–2007 Starcraft Allstar and 3 other models — Affected vehicles, when loaded with passengers and fuel…
- 2006–2015 Starcraft Allstar and 3 other models — Affected vehicles are equipped with Trans-Air add-on…
- 2010–2013 Starcraft Allstar and 6 other models — In the affected vehicles, depending on the routing of the…
Other campaigns involving Starcraft vehicles
- 2018–2019 Starcraft Bus Avalon and 9 other models — Fuse/circuit breaker wiring between the battery and the…
- 2013 Starcraft Comet and 1 other model — Manual over-ride feature on these power lifts may be…
- 2015 Starcraft RV TT AR-One and 19 other models — These trailers are equipped with Kidde Plastic-Handle or…
Source: NHTSA recall database, campaign 12V268000. Data last verified Jul 30, 2026.