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2009–2013 Volvo Bus 9700 Recall: Wheelchair lift may be missing maintenance safety pins and/or the…

NHTSA campaign 12V539000 · Equipment · filed Nov 15, 2012 · verified Jul 30, 2026

Units reported
44
Manufacturer
Prevost Cars, Inc.
Risk
Crash / injury
Owner letters
Mailing began Feb 8, 2013

The defect

Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches manufactured from April 2009 through June 2012. The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.

The risk

With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Prevost will notify owners, and dealers will add the safety pins and/or verify that they work properly, as needed, free of charge. The safety recall began on February 8, 2013. Owners may contact Prevost at 1-418-883-2888.

The Prevost recall campaign number is SR12-69.Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-423 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.

Affected vehicles

MakeModelModel years
Volvo Bus97002009, 2010, 2011, 2012, 2013

Related recalls

All Volvo Bus 9700 recalls → · All Volvo Bus recalls →

Source: NHTSA recall database, campaign 12V539000 (manufacturer number SR12-69). Data last verified Jul 30, 2026.