2003–2014 Cadillac CTS, 2004–2006 Cadillac SRX Recall: This defect can affect the safe operation of the airbag system
NHTSA campaign 14V394000 · Electrical System · filed Jul 2, 2014 · verified Jul 30, 2026
The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Cadillac CTS recalls
- 2015–2016 Cadillac Ats and 5 other models — Front-driver air bag inflator may rupture during deployment
- 2017–2018 Cadillac Ats and 3 other models — Electric power steering (EPS) assist may fail
- 2017 Cadillac Ats and 3 other models — Electric power steering (EPS) assist system may fail
- 2014–2016 Cadillac CTS — Flexible heating mats in the front seats may be damaged…
- 2015 Cadillac Ats and 1 other model — Affected vehicles have a bracket between the brake pedal…
Other campaigns involving Cadillac vehicles
Source: NHTSA recall database, campaign 14V394000 (manufacturer number 14172). Data last verified Jul 30, 2026.