2008–2014 Startrans Azure Hybrid, 2008–2014 Startrans Candidate, 2008–2014 Startrans Mfsab and 7 other models Recall: Platform side plate of the affected wheelchair lifts may crack
NHTSA campaign 16V369000 · Equipment Adaptive/mobility · filed May 26, 2016 · verified Jul 30, 2026
The defect
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Startrans | Azure Hybrid | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Candidate | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Mfsab | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | President | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | President S2 | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Senator | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Senator HD | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Senator II | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Sentinel | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Startrans | Trolley | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
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Source: NHTSA recall database, campaign 16V369000. Data last verified Jul 30, 2026.