2015–2016 MCI J4500 Recall: On the affected vehicles, the non-egress single pane passenger windows may…
NHTSA campaign 16V510000 · Visibility · filed Jul 6, 2016 · verified Jul 30, 2026
The defect
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
The risk
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More MCI J4500 recalls
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Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 16V510000 (manufacturer number SB 433B). Data last verified Jul 30, 2026.