2011–2016 Ferrara Cinder, 2011–2016 Ferrara Igniter, 2011–2016 Ferrara Inferno and 1 other model Recall: These touchscreens may experience false switch activations that can happen…
NHTSA campaign 16V544000 · Electrical System · filed Jul 20, 2016 · verified Jul 30, 2026
The defect
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ferrara Cinder recalls
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- 2021–2022 Ferrara Cinder and 1 other model — Rear axle drive pinion may fracture
- 2017–2019 Ferrara Cinder and 4 other models — Depending on the specific wiring of the vehicle, these…
- 2014–2017 Ferrara Cinder and 6 other models — Rings securing the valves may corrode over time after…
Other campaigns involving Ferrara vehicles
Source: NHTSA recall database, campaign 16V544000. Data last verified Jul 30, 2026.