2010–2016 Road Rescue Duramedic, 2010–2016 Road Rescue Metromedic, 2010–2016 Road Rescue Promedic and 3 other models Recall: These vehicles are equipped with certain Class 1 ES-Key power control…
NHTSA campaign 16V605000 · Electrical System · filed Aug 17, 2016 · verified Jul 30, 2026
The defect
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
The risk
A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected]. REV's number for this recall is Recall #16-E038.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Road Rescue | Duramedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Road Rescue | Metromedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Road Rescue | Promedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Road Rescue | Specialty Vehicle | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Road Rescue | Transmedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| Road Rescue | Ultramedic | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
Related recalls
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Other campaigns involving Road Rescue vehicles
All Road Rescue Duramedic recalls → · All Road Rescue recalls →
Source: NHTSA recall database, campaign 16V605000 (manufacturer number Recall # 16-E038). Data last verified Jul 30, 2026.