2013–2015 Ford C-Max, 2013–2015 Ford Escape, 2012–2015 Ford Focus and 3 other models Recall: A component within the door latches may break, preventing the doors from…
NHTSA campaign 16V643000 · Latches/locks/linkages · filed Sep 6, 2016 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford C-Max recalls
- 2015–2016 Ford C-Max and 9 other models — Rearview camera may display a distorted, intermittent, or…
- 2013–2018 Ford C-Max and 4 other models — Bushing that attaches the shifter cable to the transmission…
- 2013–2015 Ford C-Max and 8 other models — These vehicles were previously recalled and repaired under…
- 2013–2015 Ford C-Max and 2 other models — Cords with part numbers FM58-10B706-AA, FM58-10B706-AB…
- 2016 Ford C-Max and 1 other model — Floor pan may have improperly welded left-hand apron joints
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 16V643000 (manufacturer number 16S30). Data last verified Jul 30, 2026.