2015 Smeal Aerial, 2016 Smeal Aerial Fire Apparatus Recall: These touchscreens may experience false switch activations that can happen…
NHTSA campaign 16V663000 · Electrical System · filed Sep 14, 2016 · verified Jul 30, 2026
The defect
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Smeal Aerial recalls
- 2024–2026 Smeal Aerial and 2 other models — A defective crimp may cause the high-pressure hydraulic…
- 2020–2022 KME Aerial Fire Apparatus and 4 other models — In the event of a short circuit or wiring failure, the…
- 2008–2020 Smeal Aerial — If the operator attempts to both extend the ladder, and…
- 2020 Smeal Aerial and 1 other model — Monitor is used to direct the water stream and adjust the…
- 2013–2017 Smeal Aerial and 1 other model — Rings securing the valves may corrode over time after…
Other campaigns involving Smeal vehicles
Source: NHTSA recall database, campaign 16V663000. Data last verified Jul 30, 2026.