2017–2018 Grand Design Imagine, 2017–2018 Grand Design Reflection Recall: Laminated plastic touch pad on the jack may crack or separate allowing…
NHTSA campaign 17V789000 · Equipment · filed Dec 8, 2017 · verified Jul 30, 2026
The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Grand Design | Imagine | 2017, 2018 |
| Grand Design | Reflection | 2017, 2018 |
Related recalls
More Grand Design Imagine recalls
- 2022 Grand Design Imagine and 4 other models — Quick disconnect fittings in the LP gas system may be…
- 2023 Grand Design Imagine — Federal Certification Label incorrectly states the tire…
- 2022–2023 Grand Design Imagine and 4 other models — Electric retractable awning has a welded seam on the fabric…
- 2022 Grand Design Imagine and 4 other models — Quick disconnect fittings in the LP gas system may be…
- 2020–2021 Grand Design Imagine — Cast aluminum pull handles on the cabinet doors and drawers…
Other campaigns involving Grand Design vehicles
All Grand Design Imagine recalls → · All Grand Design recalls →
Source: NHTSA recall database, campaign 17V789000 (manufacturer number 900012). Data last verified Jul 30, 2026.