2018 Freightliner Sprinter 2500, 2018 Freightliner Sprinter 3500, 2018 Mercedes-Benz Sprinter 2500 and 1 other model Recall: Right side door latches may have been built with incorrect components
NHTSA campaign 18V743000 · Latches/locks/linkages · filed Oct 24, 2018 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
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Other campaigns involving Freightliner vehicles
All Freightliner Sprinter 2500 recalls → · All Freightliner recalls →
Source: NHTSA recall database, campaign 18V743000. Data last verified Jul 30, 2026.