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2018 Audi A3 Cabriolet, 2018 Audi RS 3, 2018 Volkswagen E-Golf and 1 other model Recall: Rear seat frame head restraint guide sleeves may be incorrectly welded to…

NHTSA campaign 18V803000 · Seats · filed Nov 14, 2018 · verified Jul 30, 2026

Units reported
169
Manufacturer
Volkswagen Group of America, Inc.
Risk
Crash / injury
Owner letters
Mailing began Dec 28, 2018

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

The risk

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Audi A3 Cabriolet recalls → · All Audi recalls →

Source: NHTSA recall database, campaign 18V803000 (manufacturer number VW 72H8 / Audi 72H9). Data last verified Jul 30, 2026.