2017–2018 Eldorado Arrivo, 2017–2018 Eldorado E-Z Rider Max BRT, 2017–2018 Eldorado Passport Recall: When the back seat cushion is rotated from the stowed position to the…
NHTSA campaign 18V926000 · Seats · filed Dec 18, 2018 · verified Jul 30, 2026
The defect
Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Eldorado Arrivo recalls
- 2012–2023 Eldorado Arrivo and 1 other model — Red beacon lighting on the threshold warning system (TWS)…
- 2017 Eldorado Arrivo and 3 other models — In the affected seats, the seat belt buckle may be stuck in…
- 2014–2016 Eldorado Arrivo and 3 other models — Affected seats have J-Brackets that may be missing welds…
Other campaigns involving Eldorado vehicles
Source: NHTSA recall database, campaign 18V926000. Data last verified Jul 30, 2026.