2008–2014 Ford E-250 Recall: Wheelchair lift positioning input cam may fail while the lift is in use…
NHTSA campaign 19V125000 · Equipment Adaptive/mobility · filed Feb 26, 2019 · verified Jul 30, 2026
The defect
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford E-250 recalls
- 2023 Chevrolet Express 2500 and 12 other models — Please refer to Rollx's recall report for specific model…
- 2023 Ford E-150 and 9 other models — In addition, certain 2016 E-Series, 2017 and 2019 F-450…
- 2014 Ford E-250 and 5 other models — When the back seat cushion is rotated from the stowed…
- 2006–2014 Ford E-250 and 2 other models — Platform side plate of the affected wheelchair lifts may…
- 2006–2014 Ford E-250 and 1 other model — Affected lifts are equipped with folding link arms that may…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 19V125000 (manufacturer number 18E-044). Data last verified Jul 30, 2026.