2015–2019 Collins DE416, 2015–2019 Collins DE500, 2015–2019 Collins DE516 and 6 other models Recall: In a hard braking situation or vehicle crash event, the barrier may not…
NHTSA campaign 19V211000 · Seats · filed Mar 19, 2019 · verified Jul 30, 2026
The defect
Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
The risk
Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Collins | DE416 | 2015, 2016, 2017, 2018, 2019 |
| Collins | DE500 | 2015, 2016, 2017, 2018, 2019 |
| Collins | DE516 | 2015, 2016, 2017, 2018, 2019 |
| Collins | DH400 | 2015, 2016, 2017, 2018, 2019 |
| Collins | DH500 | 2015, 2016, 2017, 2018, 2019 |
| Collins | DH516 | 2015, 2016, 2017, 2018, 2019 |
| Collins | SH400 | 2015, 2016, 2017, 2018, 2019 |
| Collins | SH416 | 2015, 2016, 2017, 2018, 2019 |
| Collins | TH400 | 2015, 2016, 2017, 2018, 2019 |
Related recalls
More Collins DE416 recalls
Other campaigns involving Collins vehicles
Source: NHTSA recall database, campaign 19V211000 (manufacturer number 19e-010). Data last verified Jul 30, 2026.