2018–2019 Mercedes-Benz Metris, 2018–2019 Mercedes-Benz Sprinter 2500, 2018–2019 Mercedes-Benz Sprinter 3500 Recall: Affected vehicles left the reassembly plant without the final quality…
NHTSA campaign 19V222000 · Unknown OR Other · filed Mar 20, 2019 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2018, 2019 |
| Mercedes-Benz | Sprinter 2500 | 2018, 2019 |
| Mercedes-Benz | Sprinter 3500 | 2018, 2019 |
Related recalls
More Mercedes-Benz Metris recalls
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- 2020–2023 Mercedes-Benz Metris — Electrical connections for the infotainment system may not…
- 2022–2023 Mercedes-Benz Metris — Fuel pump may shutdown, causing a loss of drive power
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
- 2016–2018 Mercedes-Benz Metris — Value for the maximum combined load weight capacity of the…
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 19V222000 (manufacturer number VSX566ZP25). Data last verified Jul 30, 2026.