2019 Mercedes-Benz Metris Recall: Vehicles may have been delivered with a printed operator's manual that…
NHTSA campaign 19V545000 · Equipment · filed Jul 24, 2019 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
The risk
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2019 |
Related recalls
More Mercedes-Benz Metris recalls
- 2020–2023 Mercedes-Benz Metris — Water may accumulate on the air bag control unit, which can…
- 2020–2023 Mercedes-Benz Metris — Electrical connections for the infotainment system may not…
- 2022–2023 Mercedes-Benz Metris — Fuel pump may shutdown, causing a loss of drive power
- 2021 Freightliner Sprinter 1500 and 4 other models — Fuel pump may shutdown, which can result in a loss of drive…
- 2016–2018 Mercedes-Benz Metris — Value for the maximum combined load weight capacity of the…
Other campaigns involving Mercedes-Benz vehicles
- 2026 Mercedes-Benz AMG GLE53 4MATIC+ and 13 other models — Bolts for the rear seat belts may not be tightened properly
- 2026 Mercedes-Benz CLA 250+ (ev) and 1 other model — Front passenger seat belt retractor may have been…
- 2025–2026 Mercedes-Benz AMG C43 4MATIC and 34 other models — Infotainment control unit may reset while the vehicle is in…
All Mercedes-Benz Metris recalls → · All Mercedes-Benz recalls →
Source: NHTSA recall database, campaign 19V545000 (manufacturer number VS2BAFV). Data last verified Jul 30, 2026.