2020 Thomas Built Buses Minotour, 2019–2020 Thomas Built Buses Saf-T-Liner C2, 2019 Thomas Built Buses Saf-T-Liner HDX Recall: Due to a manufacturing issue, the roof hatch external handle may…
NHTSA campaign 19V549000 · Structure · filed Jul 24, 2019 · verified Jul 30, 2026
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Thomas Built Buses Minotour recalls
- 2021–2023 Thomas Built Buses Minotour — Forward seat barrier behind the driver may not provide…
- 2022 Thomas Built Buses Minotour — Driver may be able to release the parking brake and shift…
- 2015–2018 Thomas Built Buses Minotour — Under-body shut-off solenoid connector that connects to the…
- 2022 Thomas Built Buses Minotour — Adhesive may not have been properly applied between the…
- 2022 Thomas Built Buses Minotour — Positive battery cable terminals may contact a fuse block…
Other campaigns involving Thomas Built Buses vehicles
- 2026–2027 Thomas Built Buses Saf-T-Liner EFX2 and 1 other model — Entrance door may fail to open or close when the switch is…
- 2026–2027 Thomas Built Buses Saf-T-Liner HDX2 — Entrance door may fail to open or close when the switch is…
- 2027 Thomas Built Buses Saf-T-Liner HDX2 — Front and mid-body interior joints may have been…
All Thomas Built Buses Minotour recalls → · All Thomas Built Buses recalls →
Source: NHTSA recall database, campaign 19V549000 (manufacturer number FL-819). Data last verified Jul 30, 2026.