2020 Prevost H3-45, 2020 Prevost X3-45 Recall: Due to a missing component, the driver may not be able to adjust the…
NHTSA campaign 19V777000 · Electrical System · filed Oct 29, 2019 · verified Jul 30, 2026
The defect
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Prevost H3-45 recalls
- 2026 Prevost H3-45 and 1 other model — Mirror exhibits excessive play and may detach
- 2025–2026 Prevost H3-45 and 1 other model — Fasteners securing the passenger seat back or the seat belt…
- 2025 Prevost H3-45 and 1 other model — Release mechanism on the emergency exit windows may be…
- 2006–2018 Prevost H3-41 and 4 other models — Wheelchair platform bridging device may be too steep, which…
- 2024 Prevost H3-45 and 2 other models — Coolant heaters may generate excessive exhaust gas and…
Other campaigns involving Prevost vehicles
Source: NHTSA recall database, campaign 19V777000 (manufacturer number SR19-42). Data last verified Jul 30, 2026.