2019–2020 Jayco Travel Trailer White Hawk Recall: Rear emergency escape window can not fully open due to the placement of…
NHTSA campaign 19V873000 · Structure · filed Dec 10, 2019 · verified Jul 30, 2026
The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
The risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Jayco Travel Trailer | White Hawk | 2019, 2020 |
Related recalls
More Jayco Travel Trailer White Hawk recalls
- 2023–2024 Jayco Travel Trailer White Hawk — A window may be incorrectly marked as an emergency exit
- 2022–2023 Jayco Travel Trailer White Hawk — Refrigerator LP gas line may have been improperly routed…
- 2022 Jayco Travel Trailer White Hawk — Power inlet lug bolts may have been manufactured with…
- 2019–2021 Jayco Fifth Wheel Eagle and 14 other models — Regulator may fail, causing an increase in propane pressure
- 2021 Jayco Travel Trailer White Hawk — Metallic electrical boxes may not be grounded
Other campaigns involving Jayco Travel Trailer vehicles
- 2024–2025 Jayco Travel Trailer Jay Flight SLX — Furnace exhaust vent may be missing from the exterior wall…
- 2025 Jayco Fifth Wheel Eagle and 2 other models — Certification label states incorrect tire load and tire…
- 2025 Jayco Travel Trailer Jay Feather Micro — Aluminum burner tube may crack and cause a gas leak
All Jayco Travel Trailer White Hawk recalls → · All Jayco Travel Trailer recalls →
Source: NHTSA recall database, campaign 19V873000 (manufacturer number 9901503). Data last verified Jul 30, 2026.