2016–2019 ATC Quest Recall: Guide block may fail causing the car lift to drop into the tilt position

The defect

Aluminum Trailer Company (ATC) is recalling certain 2016-2019 Quest Stacker trailers. The guide block may fail causing the car lift to drop into the tilt position.

The risk

While in tilt position, lift may become unseated from the ladder causing front end of lift to fall, increasing the risk of injury.

The fix — what to do

ATC will notify owners and dealers will replace the existing guide blocks with an improved guide block made from Nylatron, free of charge. The recall is expected to begin February 10, 2020. Owners may contact ATC customer service at 1-877-441-2440, extension 342.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A description of the basis for your company's determination of the recall population (49 CFR 573.6 (c)(2)).- A description of how the products to be recalled differ from similar products that are not included in the recall (49 CFR 573.6 (c)(2)).- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- A statement that defscribes the safety consequence of a guide block failing. (49 CFR 577.5).- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).