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2014–2015 Ford Fiesta, 2014–2016 Ford Fusion, 2014–2016 Lincoln MKZ Recall: Virgin Islands

NHTSA campaign 20V177000 · Latches/locks/linkages · filed Mar 23, 2020 · verified Jul 30, 2026

Units reported
288K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Sep 21, 2020

The defect

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

The risk

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Ford Fiesta recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 20V177000 (manufacturer number 20S15). Data last verified Jul 30, 2026.