2020 Entegra Accolade, 2020 Entegra Emblem, 2020 Entegra Esteem and 9 other models Recall: Adhesive bond between the glass and the metal hinge frame of the frameless…
NHTSA campaign 20V337000 · Visibility · filed Jun 9, 2020 · verified Jul 30, 2026
The defect
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Entegra Accolade recalls
- 2027 Entegra Accolade and 1 other model — Front brackets may not have been installed, allowing the…
- 2021–2022 Entegra Accolade and 3 other models — Windshield wipers may fail, resulting in reduced driver…
- 2022–2023 Entegra Accolade and 23 other models — Certification labels may be missing the rear Gross Axle…
- 2023 Entegra Accolade and 1 other model — Windshield wiper arms may break, causing the windshield…
- 2018–2023 Entegra Accolade and 3 other models — Tire valve stem extension for the inner wheel may come into…
Other campaigns involving Entegra vehicles
Source: NHTSA recall database, campaign 20V337000 (manufacturer number 9901508). Data last verified Jul 30, 2026.