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2020 Ford Expedition, 2020 Lincoln Navigator Recall: Attachment bracket for the driver's side second-row seat headrest may not…

NHTSA campaign 20V366000 · Seats · filed Jun 23, 2020 · verified Jul 30, 2026

Units reported
3K
Manufacturer
Ford Motor Company
Risk
Crash / injury
Owner letters
Mailing began Jul 8, 2020

The defect

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

The risk

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Ford Expedition recalls → · All Ford recalls →

Source: NHTSA recall database, campaign 20V366000 (manufacturer number 20C12). Data last verified Jul 30, 2026.