2019–2020 Toyota RAV4, 2020 Toyota RAV4 Hybrid Recall: Water may enter through the steering gear box cover and cause a loss of…
NHTSA campaign 20V373000 · Steering · filed Jun 24, 2020 · verified Jul 30, 2026
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
The risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Toyota RAV4 recalls
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Other campaigns involving Toyota vehicles
Source: NHTSA recall database, campaign 20V373000 (manufacturer number 20TB11 / 20TA11). Data last verified Jul 30, 2026.