2019–2021 Entegra Qwest, 2019–2021 Jayco Melbourne, 2019–2021 Jayco Melbourne Prestige Recall: Rear part of the fender liner on the front axle may contact and chafe the…
NHTSA campaign 20V388000 · Service Brakes, Air · filed Jul 2, 2020 · verified Jul 30, 2026
The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
The risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Entegra Qwest recalls
- 2026 Entegra Qwest and 1 other model — Taillight warning light may incorrectly illuminate on the…
- 2026 Entegra Qwest and 2 other models — Certification and Occupant and Cargo Carrying Capacity…
- 2020–2021 Entegra Launch and 3 other models — Heating, ventilation, and air conditioning (HVAC) blower…
- 2022 Entegra Qwest — Wiring harnesses for the swivel-seats may have been…
- 2022–2023 Entegra Accolade and 23 other models — Certification labels may be missing the rear Gross Axle…
Other campaigns involving Entegra vehicles
Source: NHTSA recall database, campaign 20V388000. Data last verified Jul 30, 2026.