2020–2021 Entegra Qwest, 2020–2021 Jayco Melbourne, 2020–2021 Jayco Melbourne Prestige Recall: Wiring harnesses for the front seats may have been routed incorrectly and…
NHTSA campaign 20V468000 · Seats · filed Aug 10, 2020 · verified Jul 30, 2026
The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
The risk
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Entegra Qwest recalls
- 2026 Entegra Qwest and 1 other model — Taillight warning light may incorrectly illuminate on the…
- 2026 Entegra Qwest and 2 other models — Certification and Occupant and Cargo Carrying Capacity…
- 2020–2021 Entegra Launch and 3 other models — Heating, ventilation, and air conditioning (HVAC) blower…
- 2022 Entegra Qwest — Wiring harnesses for the swivel-seats may have been…
- 2022–2023 Entegra Accolade and 23 other models — Certification labels may be missing the rear Gross Axle…
Other campaigns involving Entegra vehicles
Source: NHTSA recall database, campaign 20V468000. Data last verified Jul 30, 2026.