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2019–2020 RAM 3500, 2019–2020 RAM 4500, 2019–2020 RAM 5500 Recall: Inadequate warmup protection can cause a lack of oil film on the engine…

NHTSA campaign 20V511000 · Engine and Engine Cooling · filed Aug 27, 2020 · verified Jul 30, 2026

Units reported
32K
Manufacturer
Chrysler (FCA US LLC)
Risk
Fire
Owner letters
Mailing began Sep 10, 2020

The defect

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

The risk

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All RAM 3500 recalls → · All RAM recalls →

Source: NHTSA recall database, campaign 20V511000 (manufacturer number W57). Data last verified Jul 30, 2026.