2019 Freightliner Sprinter (VS30), 2019 Freightliner Sprinter 1500, 2019 Freightliner Sprinter 2500 and 7 other models Recall: These vehicles may have been delivered with a version of the printed and…
NHTSA campaign 20V756000 · Equipment · filed Dec 8, 2020 · verified Jul 30, 2026
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
The risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Freightliner Sprinter (VS30) recalls
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- 2019 Freightliner Sprinter (VS30) and 1 other model — Affected Sprinter vehicles from platform 907 (VS30) might…
- 2019 Freightliner Sprinter (VS30) and 1 other model — Incorrect leaf spring shims may have been installed between…
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Other campaigns involving Freightliner vehicles
All Freightliner Sprinter (VS30) recalls → · All Freightliner recalls →
Source: NHTSA recall database, campaign 20V756000 (manufacturer number VS3PRIDIBA). Data last verified Jul 30, 2026.