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2012–2018 Tesla Model S, 2016–2018 Tesla Model X Recall: When the 8GB eMMC NAND flash memory device for the center display reaches…

NHTSA campaign 21V035000 · Visibility · filed Jan 29, 2021 · verified Jul 30, 2026

Units reported
135K
Manufacturer
Tesla, Inc.
Risk
Crash / injury
Owner letters
Mailing began Mar 29, 2021

The defect

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

The risk

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Tesla Model S recalls → · All Tesla recalls →

Source: NHTSA recall database, campaign 21V035000 (manufacturer number SB-21-21-001). Data last verified Jul 30, 2026.