2021 BMW X5, 2021 BMW X5 Hybrid, 2021 BMW X7 and 1 other model Recall: Head restraints on the second-row outer seats may be the incorrect type…
NHTSA campaign 21V156000 · Seats · filed Mar 10, 2021 · verified Jul 30, 2026
The defect
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
The risk
In the event of a crash, the head restraints could detach, and increase the risk of injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
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Other campaigns involving BMW vehicles
Source: NHTSA recall database, campaign 21V156000. Data last verified Jul 30, 2026.