2013–2021 Ford Transit Connect Recall: Bushing that attaches the shifter cable to the transmission may degrade or…
NHTSA campaign 21V376000 · Power Train · filed May 24, 2021 · verified Jul 30, 2026
The defect
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Related recalls
More Ford Transit Connect recalls
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- 2021–2024 Ford Bronco Sport and 20 other models — A software error may cause the rearview camera to display a…
- 2019–2020 Ford Transit Connect — Powertrain control module (PCM) software has fail-safe…
- 2017–2019 Ford Transit Connect — An improper bond may exist between the panoramic roof and…
- 2014–2016 Ford Transit Connect — Front door latch pawl may crack and prevent the door from…
Other campaigns involving Ford vehicles
Source: NHTSA recall database, campaign 21V376000 (manufacturer number 21S24). Data last verified Jul 30, 2026.