2021 Cadillac Escalade Esv, 2021 Cadillac Escalade NA, 2021 Chevrolet Suburban and 3 other models Recall: A software issue may cause a loss of power steering assist at startup or…
NHTSA campaign 21V455000 · Steering · filed Jun 17, 2021 · verified Jul 30, 2026
The defect
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
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Other campaigns involving Cadillac vehicles
All Cadillac Escalade Esv recalls → · All Cadillac recalls →
Source: NHTSA recall database, campaign 21V455000 (manufacturer number N212333900). Data last verified Jul 30, 2026.