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2020 Altec AA-Class, 2020 Altec AN-Class Recall: Leveling sprocket may have a failed weld between the sprocket and hub…

NHTSA campaign 21V548000 · Equipment · filed Jul 21, 2021 · verified Jul 30, 2026

Units reported
1K
Manufacturer
Altec Industries, Inc.
Risk
Crash / injury
Owner letters
Mailing began Sep 15, 2021

The defect

Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.

The risk

Uncontrolled platform leveling increases the risk of injury and death.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Altec AA-Class recalls → · All Altec recalls →

Source: NHTSA recall database, campaign 21V548000 (manufacturer number CSN 828). Data last verified Jul 30, 2026.