2014–2017 Infiniti QX60 Hybrid, 2015–2016 Nissan Murano Hybrid, 2014–2015 Nissan Pathfinder Hybrid Recall: Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid…
NHTSA campaign 21V774000 · Engine and Engine Cooling · filed Oct 4, 2021 · verified Jul 30, 2026
The defect
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Infiniti | QX60 Hybrid | 2014, 2015, 2016, 2017 |
| Nissan | Murano Hybrid | 2015, 2016 |
| Nissan | Pathfinder Hybrid | 2014, 2015 |
Related recalls
More Infiniti QX60 Hybrid recalls
Other campaigns involving Infiniti vehicles
- 2011–2013 Infiniti QX56 and 2 other models — Gross Axle Weight Rating (GAWR) listed on the certification…
- 2025–2026 Infiniti QX80 and 2 other models — A software error may occur in the In-Vehicle Infotainment…
- 2019–2022 Infiniti QX50 and 3 other models — Engine bearings may have manufacturing defects that can…
Source: NHTSA recall database, campaign 21V774000 (manufacturer number R21B4, R21B5). Data last verified Jul 30, 2026.