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2021 Mercedes-Benz AMG CLS53, 2021–2022 Mercedes-Benz AMG E53, 2021 Mercedes-Benz AMG E63S and 14 other models Recall: Due to a software error in the hand detection control unit, the hands-off…

NHTSA campaign 22V189000 · Steering · filed Mar 25, 2022 · verified Jul 30, 2026

Units reported
8K
Manufacturer
Mercedes-Benz USA, LLC
Risk
Crash / injury
Owner letters
Mailing began May 9, 2022

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

The risk

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

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The fix — what to do

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Related recalls

All Mercedes-Benz AMG CLS53 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 22V189000 (manufacturer number 2022040010). Data last verified Jul 30, 2026.