2021–2023 Kia K5, 2021–2022 Kia Sorento Recall: Vehicle's "fail-safe" limited-mobility drive mode may be impaired, when…
NHTSA campaign 22V760000 · Power Train · filed Oct 11, 2022 · verified Jul 30, 2026
The defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Kia K5 recalls
- 2026 Kia Carnival and 10 other models — Due to a software error, the instrument panel display may…
- 2021–2024 Kia K5 — A damaged check valve can allow air to enter the fuel tank…
- 2023–2025 Kia K5 — Left and right rear window trim pieces may loosen and detach
- 2025 Kia K5 — A software error in the Power-net Domain Controller (PDC)…
- 2021–2023 Kia K5 — Side curtain air bags may have been installed incorrectly…
Other campaigns involving Kia vehicles
Source: NHTSA recall database, campaign 22V760000 (manufacturer number SC250). Data last verified Jul 30, 2026.