2019–2020 Cadillac XT4 Recall: Video processing module (VPM) may lose communication with the rearview…
NHTSA campaign 22V868000 · Back Over Prevention · filed Nov 23, 2022 · verified Jul 30, 2026
The defect
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
The risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More Cadillac XT4 recalls
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- 2019–2021 Cadillac XT4 and 1 other model — Rear seat belt retractors may be improperly secured with…
- 2020 Buick Enclave and 15 other models — Affected tires were cured for too long during production
Other campaigns involving Cadillac vehicles
Source: NHTSA recall database, campaign 22V868000 (manufacturer number N222373320). Data last verified Jul 30, 2026.